Global Retail Crime Summit Logo

On July 16, we brought you the Global Retail Crime Summit, an unprecedented virtual experience.

Re-live 9 hours of exclusive on-demand content from the leaders in retail AP/LP and Law Enforcement from around the world.

9am - 3pm CST

Join transformational AP/LP executives, aspiring leaders, next-level investigators, heroic store professionals, and law enforcement from around the world for an unprecedented day of digital discovery, learning, and networking.
—  2020

The Summit was experienced by

Discover
new technology, approaches, and processes to combating retail crime.

Learn
how the leaders in retail crime prevention are preparing for a post COVID-19 world.

Network
with your peers from across the globe, and discover new & exciting opportunities.

1000+

Attendees

220+

Enterprise retailers represented

80+

Law enforcement agencies

+85

Net Promoter Score

“Just wow! Great content and worth every minute!”

Themes

COVID - 19 & Civil Unrest

Impact and how to adapt

Retail Crime & ORC

Bracing for the next 12 months

Innovation

What’s coming next?

Leadership

Empowering your people

Partnership

Working together as an industry

The Speakers

Scott Glenn
Mike Lamb, LPC
Vice President Asset Protection
Kroger
Scott Glenn
Scott GlenN, LPC
Vice President Asset Protection
The Home Depot
Scott Glenn
Stanley A. McChrystal
Ret. four-star general US Army, New York Times bestselling author, & Founder
McChrystal Group
Richard Peck
Richard Peck, LPC
Senior Vice President, Director of Loss Prevention
The TJX Companies
Debbie Perano
Lisa LaBruno, Esq.
Senior Executive Vice President Retail Operations & Innovation
Retail Industry Leaders Association (RILA)
Bobby Haskins
Bobby Haskins
Director of Market Development
Auror
Bobby Haskins
Colin Peacock
Group Strategy Coordinator
ECR Retail Loss Group
Kim Sanders
Kim Sanders
Loss Prevention Field Director
Michaels
Tony D'Onofrio
Tony D'Onofrio
Top 10 Global Retail Influencer
TD Insights
John Goldyn
John Goldyn
Senior Director of Loss Prevention - Store Operations
Ulta Beauty
Peter Trepp
Peter Trepp
Chief Executive Officer
FaceFirst
Kyle Murphy
Kyle Murphy
Chief of Police
Wilmette Police Department
Debbie Perano
Debbie Perano
Head of Loss Prevention
Bunnings
Kyle Murphy
Tom Meehan, CFI
Chief Strategy Officer & Chief Information Security Officer
CONTROLTEK
Daryl blackmore
Daryl blackmore, LPC
Director of Loss Prevention
Rexall Pharmacy Group
Kate Adams
Kate Adams
Captain
Sacramento County Sheriff's Department
Dr. Read Hayes
Dr. Read Hayes
Director
Loss Prevention Research Council (LPRC)
Dr. Read Hayes
Alan Oherlihy
Chief Executive Officer
Everseen
Wayne Black
Lincoln LeFebvre
Senior Manager - Asset Protection
The Home Depot
Wayne Hoover
Gus Downing
Publisher & Editor
D&D Daily
Ben Dugan
Ben Dugan, CFI
President
CLEAR
Ben Dugan
King Rogers
Senior Advisor
King Rogers & Co., Retail Assets Protection Consulting
Andrew Kouimanis
ANDREW KOUIMANIS
Head of Fraud & Security
Coles
Dara Riordan
Dara Riordan
Chief Operating Officer
Facefirst
Steve Hewitt
Steve Hewitt
Founder of Profitunity, ex Head of LP
M&S, Morrisons, and Waitrose
Tony Sheppard
Tony Sheppard, LPC
Director of Organized Retail Crime
Ulta Beauty
Terry Sullivan
terry sullivan, lpc
President
Loss Prevention Foundation (LPF)
Wayne Black
Tony Paixão, CFI, CFE
Instructor/Consultant
Wicklander-Zulawski & Associates
Sean Smith
Sean Smith
Detective
Sacramento County Sheriff's Department
Kate Adams
Tom Batterbury
Co-Founder & Co-CEO
Auror
Wayne Black
Dwayne Healy
Vice President - Strategic Partnerships
FaceFirst
Wayne Black
Adrian Beck
Emeritus Professor
University of Leicester
Wayne Hoover
Wayne Hoover, CFI
Senior Partner
Wicklander-Zulawski
Wayne Black
Mike Robinson
Commander
Wilmette Police Department
Wayne Black
Mike Gee
Senior Special Agent
US Secret Service
Debbie Perano
Wayne Black
President/Owner
Wayne Black and Associates
Debbie Perano
Ben Laird
Assets Analytics and Insights – Regional Manager, Organized Retail Crime & Corporate Investigations
CVS
Debbie Perano
Jeanine Linehan
Assistant United States Attorney
United States Department of Justice
See All Speakers

Agenda

July 16, 2020

Theme
Theme
CDT (GMT -5)
CST
(GMT -5)
UK (GMT +1)
UK
(GMT +1)
AU (GMT +10)
AU
(GMT +10)
NZ (GMT +12)
NZ
(GMT +12)
Everest Stage
Welcome to the Global Retail Crime Summit
Bobby Haskins
Director of Market Development, Auror
CDT (GMT - 5)
8.00AM
15 mins
UK (GMT + 1)
2.00PM
15 mins
AU (GMT + 10)
11.00PM
15 mins
NZ (GMT + 12)
1.00AM
15 mins
K2 Stage
Leadership Lessons from a Four Star General
Stanley A. McChrystal
Ret. four-star general US Army, New York Times bestselling author, & Founder
CDT (GMT - 5)
8.15AM
45 mins
UK (GMT + 1)
2.15PM
45 mins
AU (GMT + 10)
11.15PM
45 mins
NZ (GMT + 12)
1.15AM
45 mins
Everest Stage
Leadership lessons from COVID-19 Pandemic
Scott Glenn
Vice President Asset Protection, The Home Depot
Richard Peck
Senior Vice President, Director of Loss Prevention, The TJX Companies
Lisa LaBruno, Esq.
Senior Executive Vice President Retail Operations & Innovation, RILA
Brought to you by LPF
CDT (GMT - 5)
9.00AM
60 mins
UK (GMT + 1)
3.00PM
60 mins
AU (GMT + 10)
12.00AM
60 mins
NZ (GMT + 12)
2.00AM
60 mins
K2 Stage
Leading with empathy
Andrew Kouimanis
Head of Fraud & Security, Coles
CDT (GMT - 5)
10.00AM
30 mins
UK (GMT + 1)
4.00PM
30 mins
AU (GMT + 10)
1.00AM
30 mins
NZ (GMT + 12)
3.00AM
30 mins
EVEREST STAGE
Option 1
Exploring the Use of Video Analytics in Retailing: Prospects, Problems and Practicalities
Colin Peacock
Group Strategy Coordinator, ECR Retail Loss Group
Adrian Beck
Emeritus Professor, University of Leicester
Breakout Session
Option 2
Incident Reporting: Why Bother?
Steve Hewitt
Founder of Profitunity, ex Head of LP, M&S, Morrisons, and Waitrose
Daryl Blackmore
Director of Loss Prevention Rexall Pharmacy Group
Networking
Option 3
Networking Session
CDT (GMT - 5)
10.30AM
30 mins
UK (GMT + 1)
4.30PM
30 mins
AU (GMT + 10)
1.30AM
30 mins
NZ (GMT + 12)
3.30AM
30 mins
K2 Stage
Option 1
Breaking Through the Privacy Barrier
Peter Trepp
CEO, FaceFirst
networking
Option 2
Networking Session
CDT (GMT - 5)
11.00AM
30 mins
UK (GMT + 1)
5.00PM
30 mins
AU (GMT + 10)
2.00AM
30 mins
NZ (GMT + 12)
4.00AM
30 mins
Everest Stage
Option 1
What's next? Product vision and roadmap for reducing loss at point of sale
Alan Oherlihy
Chief Executive Officer, Everseen
Breakout Session
Option 2
Importance of Industry Certifications
Terry Sullivan
President, Loss Prevention Foundation (LPF)
Wayne Hoover
Senior Partner, Wicklander-Zulawski
Brought to you by LPF
Breakout Session
Option 3
Leadership Lessons: The Road to LP Leadership as a Woman
Kim Sanders
Loss Prevention Field Director, Michaels
CDT (GMT - 5)
11.30AM
30 mins
UK (GMT + 1)
5.30PM
30 mins
AU (GMT + 10)
2.30AM
30 mins
NZ (GMT + 12)
4.30AM
30 mins
K2 Stage
Option 1
COVID-19 Accelerating the future of retail
Tony D'Onofrio
Top 10 Global Retail Influencer, TD Insights
Tom Meehan
Chief Strategy Officer & Chief Information Security Officer, ControlTek
Breakout session
Option 2
Building ORC Capability at Ulta Beauty
John Goldyn
Senior Director of Loss Prevention - Store Operations, Ulta Beauty
Tony Sheppard
Director of Organized Retail Crime, Ulta Beauty
Brought to you by CLEAR
CDT (GMT - 5)
12.00PM
30 mins
UK (GMT + 1)
6.00PM
30 mins
AU (GMT + 10)
3.00am
30 mins
NZ (GMT + 12)
5.00am
30 mins
Everest Stage
Option 1
Driving results through partnership: ORC Case of the year
Mike Robinson
Commander, Wilmette Police Department
Ben Laird
Assets Analytics and Insights – Regional Manager, Organized Retail Crime & Corporate Investigations, CVS
Brought to you by CLEAR
Breakout Session
Option 2
What's next? Product vision and roadmap for digital identity solutions
Dara Riordan
Chief Revenue Officer, Facefirst
Breakout session
Option 3
Conflict & COVID - Understanding the Evolution of Anger
Tony Paixão
Instructor/Consultant, Wicklander-Zulawski & Associates
Brought to you by LPF
Breakout session
Option 4
The importance of advanced security and safety planning in the current environment
Wayne Black
President/Owner, Wayne Black and Associates
Brought to you by CLEAR
CDT (GMT - 5)
12.30PM
30 mins
UK (GMT + 1)
6.30PM
30 mins
AU (GMT + 10)
3.30am
30 mins
NZ (GMT + 12)
5.30am
30 mins
Lunch Break
CDT (GMT - 5)
1.00PM
15 mins
UK (GMT + 1)
7.00PM
15 mins
AU (GMT + 10)
4.00am
15 mins
NZ (GMT + 12)
6.00am
15 mins
Breakout session
Option 1
LPRC Innovate: Virtual Reality Capability Showcase
Lincoln LeFebvre
Senior Manager - Asset Protection, The Home Depot
Dr Read Hayes
Director, LPRC
Brought to you by LPRC
Breakout session
Option 2
Open Source Investigations - How to be a Pro
Sean Smith
Detective, Sacramento County Sheriff's Department
Brought to you by CLEAR
CDT (GMT - 5)
1.15PM
45 mins
UK (GMT + 1)
7.15PM
45 mins
AU (GMT + 10)
4.15am
45 mins
NZ (GMT + 12)
6.15am
45 mins
K2 Stage
Option 1
Leading Investigators
Kate Adams
Captain, Sacramento County Sheriff's Department
Brought to you by CLEAR
Breakout session
Option 2
Lessons learned: From practitioner to solution provider
Bobby Haskins
Director of Market Development, Auror
Tom Meehan
Chief Strategy Officer & Chief Information Security Officer, ControlTek
CDT (GMT - 5)
2.00PM
30 mins
UK (GMT + 1)
8.00PM
30 mins
AU (GMT + 10)
5.00am
30 mins
NZ (GMT + 12)
7.00am
30 mins
Everest Stage
Option 1
“Gun Crime = Fed Time” - New Initiative by the U.S. Attorney's Office to Combat Violent Retail Crime
Ben Dugan
President, CLEAR
Jeanine Linehan
Assistant United States Attorney, United States Department of Justice
Brought to you by CLEAR
Networking
Option 2
Networking Session
CDT (GMT - 5)
2.30PM
30 mins
UK (GMT + 1)
8.30PM
30 mins
AU (GMT + 10)
5.30am
30 mins
NZ (GMT + 12)
7.30am
30 mins
K2 stage
An Approach to addressing retail crime - auror
Tom Batterbury
Co-Founder & Co-CEO, Auror
CDT (GMT - 5)
3.00PM
30 mins
UK (GMT + 1)
9.00PM
30 mins
AU (GMT + 10)
6.00am
30 mins
NZ (GMT + 12)
8.00am
30 mins
Everest stage
Connected Industry: Potential of the Tech Eco-System
Bobby Haskins
Director of Market Development, Auror
Dwayne Healy
Senior Director, Strategic Growth & Partnership Alliance, FaceFirst
CDT (GMT - 5)
3.30PM
30 mins
UK (GMT + 1)
9.30PM
30 mins
AU (GMT + 10)
6.30am
30 mins
NZ (GMT + 12)
8.30am
30 mins
K2 stage
Q&A with Mike Lamb
Mike Lamb
Vice President of Asset Protection, Kroger
Gus Downing
Publisher & Editor, D&D Daily
Brought to you by D&D
CDT (GMT - 5)
4.00PM
60 mins
UK (GMT + 1)
10.00PM
60 mins
AU (GMT + 10)
7.00am
60 mins
NZ (GMT + 12)
9.00am
60 mins
Everest stage
Option 1
Planning to thrive in the future - Bunnings case study on self funding your LP strategies
Debbie Perano
Head of Loss Prevention, Bunnings
CDT (GMT - 5)
5.00PM
30 mins
UK (GMT + 1)
11.00PM
30 mins
AU (GMT + 10)
8.00am
30 mins
NZ (GMT + 12)
10.00am
30 mins
Everest stage
Option 1
Ssssh a session with secret service
Mike Gee
Senior Special Agent, US Secret Service
K2 Stage
Option 2
Video Replay – Exploring the Use of Video Analytics in Retailing: Prospects, Problems and Practicalities
Colin Peacock
Group Strategy Coordinator, ECR Retail Loss Group
Adrian Beck
Emeritus Professor, University of Leicester
CDT (GMT - 5)
5.30PM
30 mins
UK (GMT + 1)
11.30PM
30 mins
AU (GMT + 10)
8.30am
30 mins
NZ (GMT + 12)
10.30am
30 mins
Everest Stage
Option 1
Video Replay – COVID-19 Accelerating the future of retail
Tony D'Onofrio
Top 10 Global Retail Influencer, TD Insights
Tom Meehan
Chief Strategy Officer & Chief Information Security Officer, ControlTek
K2 Stage
Option 2
Video Replay – What's next? Product vision and roadmap for reducing loss at point of sale
Alan Oherlihy
Chief Executive Officer, Everseen
Networking
Option 3
Networking Session
CDT (GMT - 5)
6.00PM
30 mins
UK (GMT + 1)
12.00AM
30 mins
AU (GMT + 10)
9.00am
30 mins
NZ (GMT + 12)
11.00Am
30 mins
K2 Stage
Video Replay – Driving results through partnership: ORC Case of the year
Mike Robinson
Commander, Wilmette Police Department
Ben Laird
Assets Analytics and Insights – Regional Manager, Organized Retail Crime & Corporate Investigations, CVS
Brought to you by CLEAR
CDT (GMT - 5)
6.30PM
30 mins
UK (GMT + 1)
12.30AM
30 mins
AU (GMT + 10)
9.30am
30 mins
NZ (GMT + 12)
11.30Am
30 mins
K2 Stage
Video Replay – Leadership lessons from COVID-19 Pandemic
Scott Glenn
Vice President Asset Protection, The Home Depot
Richard Peck
Senior Vice President, Director of Loss Prevention, The TJX Companies
Lisa LaBruno, Esq.
Senior Executive Vice President Retail Operations & Innovation
Brought to you by LPF
CDT (GMT - 5)
7.00PM
30 mins
UK (GMT + 1)
1.00AM
30 mins
AU (GMT + 10)
10.00am
30 mins
NZ (GMT + 12)
12.00Pm
30 mins
Everest stage
Video Replay – Leading with empathy
Andrew Kouimanis
Head of Fraud & Security, Coles
CDT (GMT - 5)
7.30PM
30 mins
UK (GMT + 1)
1.30AM
30 mins
AU (GMT + 10)
10.30am
30 mins
NZ (GMT + 12)
12.30Pm
30 mins
K2 stage
Video Replay – An approach to addressing retail crime
Tom Batterbury
Co-Founder & Co-CEO, Auror
CDT (GMT - 5)
8.00PM
30 mins
UK (GMT + 1)
2.00AM
30 mins
AU (GMT + 10)
11.00Am
30 mins
NZ (GMT + 12)
1.00Pm
30 mins
K2 stage
Video Replay – Leadership Lessons From A Four Star General
Stanley A. McChrystal
Ret. four-star general US Army, New York Times bestselling author, & Founder
CDT (GMT - 5)
8.30PM
45 mins
UK (GMT + 1)
2.30AM
45 mins
AU (GMT + 10)
11.30Am
45 mins
NZ (GMT + 12)
1.30Pm
45 mins
Everest stage
Global Retail Crime Summit 2020 Wrap up
CDT (GMT - 5)
9.15PM
15 mins
UK (GMT + 1)
3.15AM
15 mins
AU (GMT + 10)
12.15Pm
15 mins
NZ (GMT + 12)
2.15Pm
15 mins
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Event Partners

Global Retail Crime Summit
Summit brought to you by
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Frequently Asked Questions

What is Global Retail Crime Summit?

The Global Retail Crime Summit is the virtual event of the year for retail Asset Protection (AP) & Loss Prevention (LP) professionals, and Law Enforcement wanting to make a difference in their organizations and communities. Over 1000 professionals from around the world gathered for an unprecedented day of digital discovery, learning, and networking on July 16 2020.

When was the Summit?

July 16 2020, 8am - 9.30pm (CDT).

Where was the Summit?

It was a 100% online event that was accessible from anywhere in the world.

Can I share the replays with my team and/or colleagues?

Of course, we encourage you to invite anyone to register for access who could benefit from learning best practices and approaches to retail asset protection and loss prevention.

Are there any costs?

No! The replays are free for everyone to access.

How do I access the replays?

Simply complete the registration form below to receive a password and link to the Summit replays page.

How do I redeem Continuing Education Units (CEUs) for attending the Summit?

Summit attendees are eligible to earn 1 Continuing Education Unit (CEU) towards their Loss Prevention Foundation LPC Recertification for each hour of attendance up to a maximum of 8 hours. To claim, please login at https://www.yourlpf.org/#/ and log the units owed to you under your profile.

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